PayPal

With a personal account, consumers can pay for their online purchases via credit card, bank transfer or with their PayPal balance.

PayPal is a popular and frequently used online payment method all over the world. With a free personal account, consumers can pay directly for their online purchases via credit card, bank transfer or with their PayPal balance. With over 169 million users, PayPal is a payment method that your checkout page can't miss.

PayPal, a short introduction:

Facts

Category Wallet payments
Market Worldwide
Market share 169 million PayPal accounts
Currency 26 different currencies
Payout Not guaranteed, chargeback & rollback possible when there are fraud reports
Refund Multiple refunds per transaction possible up to 100% of the order amount
Clearing via PayPal
Status Active
Expire time 4 hours
Payment option ID 138
Package Available in the following packages: PioneerProfessionalBusiness and Corporate
Surcharging Not allowed

Activate PayPal

Recently, PAY. developed a new API for Paypal. This new API ensures that your payments are processed even better. To use this new route you must give Paypal permission to link your account to PAY. You can easily do this via the PAY. Administration panel. You have to create a new account in your excisting Sales location(s).

Important: We will keep the old API available until 06/30/2022. You must have given Paypal permission befor this date. After 30-06-2022 we will phase out the current API. It is then no longer possible to start transactions and refund old transactions.

Follow the steps below to PAY. to authorize:

  • Go to the Sales Locations tab and scroll to the payment option Paypal
  • Activate the payment option if you are not yet using Paypal and/or click on "Add new"
  • In the Paypal popup enter your email address and click on Next
  • Enter your password and click on Login
  • If you have enabled 2-step verification on your account, please enter the verification number you received by SMS or authenticate App
  • Allow Paypal to link your account to PAY.
  • Click back to PAY. to exit

Now complete the account creation by setting the PaymentOption settings and finally click on "change".

Cash flow

PAY. has a distributing role in the transaction process. You therefore receive the credits on your own PayPal account. The costs for the financial settlement are deducted. We only invoice you the fee for routing the transactions.

PayPal account

To use the PayPal payment method, you need a PayPal account. PayPal provides you with a standard account and rates. If you process more than € 100.000,- per month in PayPal payments and you have the business package, then your account manager can contact PayPal to obtain a personal offer.

Payment settings

Seller protection

PayPal is beneficial for your customers because the payment method has a purchase protection and thus protects your customers against scams and fraud. The funds are deducted from the PayPal account. To protect your customers against these costs, PayPal also offers seller protection.

Unauthorized transaction
Een klant vraagt om een terugbetaling en heeft verklaard dat de aankoop van een object of dienst zonder zijn of haar toestemming is gedaan. Als de transactie hiervoor in aanmerking komt, kun je met de Verkopersbescherming van PayPal het volledige bedrag van de betaling terugkrijgen.

Item not received
A customer pays for an item and claims that it has never been received and then requests a refund for the physical item or service. If the transaction qualifies for this, you can use our Seller Protection module to get the full amount of the payment back.

PAY. does not affect PayPal's 'fraud investigations'. In most cases the value of the payment will first be blocked on your customer's PayPal account, if PayPal starts an investigation. The funds will only be made available again after the completed investigation.

Activation

Seller protection is automatically active if you send the correct information (shipping address and order lines) when creating a transaction within PAY. and at your sales locations with the payment option. For the Seller Protection module it is also necessary that PayPal gives PAY. the permission to forward the information to them. You can set up this setting as specified below:

  • Navigate to the Admin Panel. Go to the tab Sales
    https://admin.pay.nl/programs/programs.

  • Change the relevant sales location by clicking on the 'Change' button.

  • Add PayPal to the 'Payment options' by ticking the payment method. An option to create PayPal settings will appear on the right. Click on 'Add new'.
  • Fill in the following settings:
    - Shipping address required: Shipping address required
    - Send shipping address: Yes
    - Send along order lines: Yes
  • Click on 'Change'. Then click on the same button again to save the settings. 

You can now enjoy PayPal's seller protection module.

Refunds

It is possible to make a PayPal transaction directly from the PAY. Admin Panel and to return the transaction to the customer. However, you must set up this setting in your PayPal environment. Please follow the steps below:

  • Click on the link: apiAccess.

  • Then click on the link: ''Grant API permission''.

  • Under ''Username access rights for third parties'' enter the following: vendor_api1.pay.nl und click on the "look up" button.

  • Select the ''Issue a refund for a specific transaction'' setting and click on the ''Add'' button.

Now PayPal transactions can be refunded via the PAY. Admin Panel.

External refunds

Starting from the Professional package it is also possible to create an external refund. This is not linked to the original transaction but will appear as a separate refund in the Admin Panel. To create the external refund, you must have the IBAN number and the name of the account holder.

Add a currency

Through PAY. you can offer transactions in another currency in PayPal. For this option, PAY. provides the paymentOption function ''Receive transaction in offered currency''.

You will find this setting in the "Sales location" of the PAY. Admin Panel. You can find this function by scrolling to the payment option "PayPal" in your "Sales location". Click on "change" behind the payment option to view the overview of the PayPal settings. At the bottom of the page, you see the payment option setting "Receive transaction in offered currency". This setting ensures that when the transaction is offered in a currency other than Euro, it is received in the currency as offered by PayPal.

In order to receive funds in a different currency, you need an account in the same currency within your PayPal account. If you only have a Euro bankaccount, then a conversion can take place. An example: a conversion from GBP (Pound) to Euro (EUR) takes place, which can lead to undesirable problems. PayPal also charges a fee for the conversion from GBP to EUR.

Add an additional currency to your PayPal account

The steps below explain how to add additional currencies to your PayPal account.

  • Click "Money" in the menu bar
  • Click "Add a curency"
  • Choose a currency from the list, click on: "Add a curency"
  • ait for the currency to be successfully added and click: Done

You can now receive funds in another currency.

Checkout screen

The PayPal checkout screen is responsive, accepts payments in euros and is available in the following languages:
  • Dutch
  • English
  • German
  • French
  • Italian

Demo

View the PayPal checkout screen

Categories

You can use the payment option PayPal if your webshop / sales location sells one of the product categories below.

ID Category
21 Babies & Kids
22 Beauty & Wellness
73 Car and Motor (parts)
28 Charity (ANBI status)
52 Consumer purchases (average order value)
64 Crowdfunding, peer-to-peer platforms for loans or payments
40 Crypto Currency
1 Digital entertainment (Adults)
10 Digital entertainment (Gaming & Mediums)
55 Digital products (software, downloads)
11 Digital services (dating)
85 Deal websites (daily offers and specials)
32 Education & Training
4 Electronics
26 Fashion, Clothing & Shoes
25 Food & Beverages
27 Gadgets
33 Garden & Tools
49 Gift cards, vouchers, calling credit
5 Jewelry & Accessoires
24 Health
29 Home & Deco
82 Legal psychotropic substances
31 Music, Movies & Games
46 Only on advice from PAY: Special consumer products
9 Other business services
76 Parking and reservations
43 Pets and accessoires
23 Presents & Cards
6 Reading, DVDs & CDs
61 Retailers in precious metals and diamonds
37 Shopping
35 Sports & Leisure
20 Subscriptions (member service)
7 Tickets
79 Tobacco & E-cigarettes
34 Toys
36 Travel
30 Watches & Jewelry

Images

If you want to display the PayPal logo on your page, download it via the PayPal Logo Center.