I Placed an Order with a Webshop, but the Webshop Says They Haven't Received the Payment Yet. The Money Has Already Been Debited from My Account. Can You Help Me?
To trace your payment details, you can send a copy of your bank statement to info@pay.nl with the following information:
-Your IBAN
-Account holder name
-Beneficiary's bank account number
-Date and time of payment
-Amount
Please clearly state what your question is, i.e., how we can help you?