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Viewing & Downloading Invoices

In this article we cover everything about viewing, downloading, and understanding invoices.

By default, an invoice is generated for you every Monday morning. This invoice contains the costs for using the payment methods, i.e. all transaction costs from the past week. This concerns transactions that were started between Monday 00:00 and Sunday 23:59.

If your invoicing frequency is set to monthly, the invoice contains the transaction costs of the past month. For example, for January: all transactions that were started between 1 January 00:00 and 31 January 23:59.

Viewing Invoices in the Financial Overview

Invoices with costs are shown in the Financial Overview. Follow these steps to view and download them:

  1. Navigate to the Admin Panel
    Go to Merchant » Invoices (Clearing): https://admin.pay.nl/balance

  2. Opening Invoice History
    Under Invoice History you will see a table with all your invoices.

    • The most recently generated invoice is always at the top.

    • After some time, invoices are bundled per booking period into a zip file.

    Example:

    • At the top is invoice number PAYNL-2016189433 (most recently generated).

    • Below that you see the combined invoices for January (4 items).

    • After bundling, invoice PAYNL-2016189433 is added, so this row contains 5 invoices.

  3. Downloading an Invoice

    • Single invoice: click the icon to directly download or view the invoice.

    • Multiple invoices: click the ZIP icon to download a zip file with all invoices for that booking period.