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Booking Experts

All-in-one reservation system for recreation businesses.

Information

Facts
Name
Developer PAY.
Refund Via the PAY backend.
Price Free*
Type Reservation platform
Company website https://www.bookingexperts.nl/
Category App
App suitable for All versions
Download location Booking Experts App Store
Installation via App store
Expiration time 60 minutes
Checkout options Hosted Payment Page for online Bookings Engine, payment link/QR on invoice,
PIN integration with Booking Experts POS system (including PIN refunds)
, Recurring payments

*No additional costs are charged for using this app

Installation

Booking Experts is a hosted solution. This means you don't need to install any external software to use PAY.'s payment methods. You can easily set up an integration by entering an API Token and an AT-code. You can find the app here:


To the PAY. app for Booking Experts

Configuration

Booking Experts configuration:

Step Description
1

Log in to your Booking Experts environment and navigate to the App Store by Marktkraampje clicking on it.

2

Search for the PAY. app using the search bar and select the app by clicking on the blue text. Or click here to go directly to the installation page.

3

Select the desired administrations and then Installeren

4 Select "Back to Booking Experts" and then "PAY. Payment Methods" in the top left.
5

Select Instellingen to set up the app

6

The app will open. Enter your API-token and on the first screen AT-code and click Valideren en opslaan.
You can find the pairing details in PAY. under Manage > Sales locations > Details. For further instructions, refer to: establishing a connection

7

Select the desired one SL-code (verkooplocatie) via the dropdown

8

The connection was successful!

Adding a payment provider in Booking Experts

Now that you have installed the app, you still need to set it up in Booking Experts as a payment provider. You do this as follows:

Step Description
1 Go to Instellingen(gear) > Betaalproviders > Nieuw > Betaalproviders
2 Add a description and then select "PAY. payment methods" under Payment provider app
3 Check "Available for POS" if you want to use the integration with a payment terminal.
4 Select the invoice types, then Payment method for invoices, and click on Betaalprovider app toevoegen

Want to change something?

Step Description
1 Go to Instellingen(gear) > Betaalproviders> Betaalprovider app>PAY. Instellingen
2 AanpassenYou can change fields (such as the sales location) via
3 Ververs betaalmethodenYou can reload the payment methods via this link , once you have activated them in the PAY. ADMIN.

Feature: POS integration

 

Starting a PIN transaction

Step Description
1 Open the checkout, select products, and to check out select PAY. betaalapp in the bottom right.
2 Select a payment terminal to start the payment transaction.
3 The customer can pay at the PIN terminal.
4 Transaction completed!

The card payment receipt is currently only added to the invoice in Booking Experts. As a result, you can no longer send the card payment receipt via an email address.

 

Retrieving the card payment receipt

Step Description
1 Go to Kassa > Bonnen > Kassabon
2 Select PDF in the top right

Feature: additional payment by card

Step Description
1 Go to the tab Financieel
2 Hover over the relevant invoice and select Betaling toevoegen (you can also open the invoice first)
3 Select Via PAY. betaalapp
4 Enter the amount and select the checkout
5 Continue from here with the standard PIN process as described above (select a PIN terminal to start the transaction).

Feature: card refunds

To use card refunds, follow the two steps below:

Step Description
1 Ensure that "Manage refunds" is enabled under your Package options. To do this, go to Merchant > Bedrijfsgegevens > Wijzig pakketopties
2 Request card refunds by emailing pin@pay.nl with the desired return PIN limits as described here .

Error handling

The following errors can occur when starting a (card) transaction:

Error code Error message Description
PAY-403 Access denied You do not have the rights to perform this action. You are probably trying to initiate a return PIN transaction. This service must be activated and requested separately. See also Return PINs
  Undefined array key "terminal" You are attempting to initiate a debit card transaction while the sales location is in test mode. Set your sales location to "live, payments active!".

Release notes

Release Version Description
02.08.2023 0.1.17/18
  • Exchange controller update
14.06.2023 0.1.16
  • Improvement implemented in Verify status processing
01.03.2023 0.1.15
  • Sofort payments are now assigned the status "waiting".
28.02.2023 0.1.14
  • Cancel status is no longer communicated
13.01.2023 0.1.13
  • Improvements made to the user flow configuration panel
04.01.2023 0.1.12
  • Started transactions expire after 60 minutes
  • Improvement in Sofort payment flow

Payment options

Do you want to use newly added payment options? You only need to activate the payment options via the Admin Panel. The payment option is then immediately available in Booking Experts at the touch of the 'refresh payment methods' button.

Payment methods Payment method
Internet banking
Debit card payments / In-store payments
Credit cards
Bank payments
Wallet payments
Vouchers & Prepaid